Contact the KrypAlert team

Before you write

Include the affected Krypzon product, approximate time, platform, app version and any non-sensitive correlation identifier shown in the interface.

Never email passwords, session cookies, ingestion keys, Firebase tokens, APNs keys, private documents or unrestricted diagnostic payloads.

Account and membership access

KrypAlert accounts and application memberships are provisioned by administrators. State which application you need and ask an authorized application manager to confirm the request. Support will not bypass role or membership controls.

Security concerns

If credentials or incident data may have been exposed, identify the affected account or application and the time of discovery without including the exposed secret itself.